Follow the steps in the previous answer to fix the paper jam. Paper jam: If there's a paper jam, your printer may not turn on or respond. You can usually download the latest driver from the printer manufacturer's website. Printer driver: Make sure you have the correct printer driver installed on your computer. If using a USB cable, try a different cable or port on your computer. Try plugging in another device to the outlet to ensure it's working.Ĭonnections: Check all cables and connections to ensure they're properly connected and functioning. Power supply: Make sure the printer is properly plugged into an electrical outlet and that the outlet is functioning properly. If your printer won't turn on or respond when you try to print, there are a few potential issues that could be causing the problem: Why won't my printer turn on or respond when I try to print?.If you have an older copy of Windows or if you like to get into the weeds with different file-deletion methods, a third-party tool like Dban is your best option.Here are the top 25 most commonly asked questions about printers, as well as our brief solution for each. The following directions for wiping a computer will work with any system running Windows 10, as well as most Macs. The entry typically says “solid state” or “flash storage” for a solid-state drive (SSD), whereas for a mechanical hard drive it says “hard disk drive.” On a Mac, click the Apple logo and then About this Mac, and select the Storage tab. On Windows, this information is harder to find than it should be, but the easiest way is to open the Defragment and Optimize Drives tool (type “defragment” into the search menu in the taskbar). Next, figure out which type of storage your computer has. For Macs, Apple recommends logging out of any iCloud services, including iTunes and iMessages.

How you do this depends on which operating system you have and what type of storage drive your device has.īefore you wipe a computer, make sure that you have a backup of any files you need and deactivate any software that requires doing so. On most devices, wiping your data securely is pretty straightforward, and doing so can prevent your data from being recovered by someone you would rather not have it. Your computer, phone, or tablet holds all kinds of personal information about you, and before you sell, return, recycle, or donate it, you should make sure to delete all of that information correctly.

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